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Explore our Platform Solution

The Smart Communications Conversation Cloud is the only cloud platform delivering personalized, omnichannel conversations across the entire customer experience.

Platform & Products

SmartCOMM

Create and deliver personalized, compliant customer communications at scale.

  • Why SmartCOMM
  • ROI Calculator
  • Communications Compliance
  • Consolidate CCM Systems
  • Document Generation
  • Go Paperless
  • Migrate CCM Systems

SmartIQ

Turn static forms into guided, conversational digital experiences.

  • Why SmartIQ
  • ROI Calculator
  • Automate Data-Centric Business Processes
  • Consolidate Forms Tools
  • Demo Zone
  • Enhance Data Quality
  • Reduce Forms Abandonment

SmartHUB

Archive and retrieve communications securely with cloud-native speed.

SmartPath

Orchestrate real-time, compliant interactions across every channel.

SmartDX

Simplify and standardize trade and relationship documentation workflows.

2025 Customer Experience Benchmark Report

Explore hundreds of 2025 CX data points across insurance, financial services and healthcare industries.

Learn More

Industries

Healthcare Payers

Transform the healthcare experience with digital and interactive conversations.

  • Claims Management
  • Enrollment Solutions
  • Medicare Star Ratings
  • ROI Calculator

Healthcare Providers

Create and deliver personalized, compliant customer communications at scale.

  • Back End Cycle Management
  • Front End Cycle Management

Financial Services

Engage in faster, frictionless financial interactions

  • Digital Lending
  • Investment Banking 
& Capital Markets
  • Wealth & Asset Management

Insurance

Transform insurance experience with digital transformation.

  • Digital P&C Claims
  • Life & Annuity
  • P&C Policy Administration

Government

Transform citizen experience with digital transformation.

Utility

Transform utility experience with digital transformation.

2025 Customer Experience Benchmark Report

Explore hundreds of 2025 CX data points across insurance, financial services and healthcare industries.

Learn More

Resources

Resource Center

Browse popular market research, articles, videos, written guides and more in one convenient location.

  • Analyst & Research Reports
  • Blog
  • Case Studies
  • FAQs
  • Solution Briefs / Data Sheets
  • Ultimate Guides
  • White Paper / Ebook

Customer

Turn static forms into guided, conversational digital experiences.

  • API Documentation
  • Download Center
  • Customer Community
  • Learning Academy
  • Production Documentation
  • Professional Services
  • Service Status

News

Create and deliver personalized, compliant customer communications at scale.

Events

Create and deliver personalized, compliant customer communications at scale.

  • Upcoming Events
  • On Demand Webinars

2025 Customer Experience Benchmark Report

Explore hundreds of 2025 CX data points across insurance, financial services and healthcare industries.

Learn More

Company

About us

Learn more about our company, our leadership and how were growing the team!

  • Careers
  • ESG Commitment
  • Leadership Team
  • Our Story
  • Security & Trust

Partners

Integrate seamlessly with the best in the industry.

  • Integration Marketplace
  • Partner Directory
  • Duck Creek
  • Pega
  • Guidewire
  • Onespan
  • Salesforce

Analysts

Turn static forms into guided, conversational digital experiences.

  • Analyst Accolades
  • Analyst Reports

2025 Customer Experience Benchmark Report

Explore hundreds of 2025 CX data points across insurance, financial services and healthcare industries.

Learn More

Solutions

SmartCOMM

Create and deliver personalized, compliant customer communications at scale.

  • Why SmartCOMM
  • ROI Calculator
  • Communications Compliance
  • Consolidate CCM Systems
  • Document Generation
  • Go Paperless
  • Migrate CCM Systems

SmartIQ

Turn static forms into guided, conversational digital experiences.

  • Why SmartIQ
  • ROI Calculator
  • Automate Data-Centric Business Processes
  • Consolidate Forms Tools
  • Demo Zone
  • Enhance Data Quality
  • Reduce Forms Abandonment

SmartHUB

Archive and retrieve communications securely with cloud-native speed.

SmartPath

Orchestrate real-time, compliant interactions across every channel.

SmartDX

Simplify and standardize trade and relationship documentation workflows.

Industries

Healthcare Payers

Transform the healthcare experience with digital and interactive conversations.

  • Claims Management
  • Enrollment Solutions
  • Medicare Star Ratings
  • ROI Calculator

Healthcare Providers

Create and deliver personalized, compliant customer communications at scale.

  • Back End Cycle Management
  • Front End Cycle Management

Financial Services

Engage in faster, frictionless financial interactions

  • Digital Lending
  • Investment Banking 
& Capital Markets
  • Wealth & Asset Management

Insurance

Transform insurance experience with digital transformation.

  • Digital P&C Claims
  • Life & Annuity
  • P&C Policy Administration

Government

Transform citizen experience with digital transformation.

Utility

Transform utility experience with digital transformation.

Resources

Resource Center

Browse popular market research, articles, videos, written guides and more in one convenient location.

  • Analyst & Research Reports
  • Blog
  • Case Studies
  • FAQs
  • Solution Briefs / Data Sheets
  • Ultimate Guides
  • White Paper / Ebook

Customer

Turn static forms into guided, conversational digital experiences.

  • API Documentation
  • Download Center
  • Customer Community
  • Learning Academy
  • Production Documentation
  • Professional Services
  • Service Status

News

Create and deliver personalized, compliant customer communications at scale.

Events

Create and deliver personalized, compliant customer communications at scale.

  • Upcoming Events
  • On Demand Webinars

Company

About us

Learn more about our company, our leadership and how were growing the team!

  • Careers
  • ESG Commitment
  • Leadership Team
  • Our Story
  • Security & Trust

Partners

Integrate seamlessly with the best in the industry.

  • Integration Marketplace
  • Partner Directory
  • Duck Creek
  • Pega
  • Guidewire
  • Onespan
  • Salesforce

Analysts

Turn static forms into guided, conversational digital experiences.

  • Analyst Accolades
  • Analyst Reports

Language

EN English DE German / Deutsch

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