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- Press Releases New
- AI Crosses the Trust Threshold: Half of All Consumers Embrace it for Critical Life Advice
- Double Recognition: Smart Communications Named a Leader in IDC Marketscape Reports for Intelligent CCM and Automated Document Generation
- Mountain West Farm Bureau Identifies Smart Communications as a Force Multiplier in Creating Operational Efficiencies and Enhanced CX
- New Smart Communications Report Finds Nearly 80% of Consumers Want Companies to Disclose Generative AI Use
- New Updates to the Pega Adapter at PegaWorld iNspire 2023
- Smart Communications Acquires Pendula, Advancing Omnichannel Orchestration with AI-Powered Engagement for the Agentic Era
- Smart Communications and CGI Partner to Transform Debt Collections Customer Experience
- Smart Communications and Guidewire Celebrate Pivotal Milestone: Surpassing Over 120 Mutual Customers
- Smart Communications Announces Acquisition of Joisto
- Smart Communications Announces Strategic Investment from Cinven for Long-Term Growth
- Smart Communications Appoints Leigh Segall as CEO and James Brown as Executive Chairman
- Smart Communications Demonstrates the Power of Community at Guidewire Connections 2023
- Smart Communications Expands SaaS Support With New Singapore Data Centre Powered by AWS
- Smart Communications Identified as a Leader in The Aragon Research Globe for Workflow and Content Automation, 2023
- Smart Communications Identified as a Leader in the Aragon Research Globe for Workflow and Content Automation, 2024
- Smart Communications Launches SmartPATH™: Intelligent Orchestration for Secure, Real-Time Customer Conversations
- Smart Communications Named a Leader for Fifth Consecutive Year in the Aragon Research Globe™ for Workflow and Content Automation, 2025
- Smart Communications Named a Leader in 2024 SPARK Matrix for Customer Communication Management by Quadrant Knowledge Solutions
- Smart Communications Named in 2023 WealthTech100 List of Innovative Tech Companies Transforming the Financial Service Industry
- Smart Communications Named Leader in Customer Communication Management by Omdia
- Smart Communications Named to the Elite 2023 IDC FinTech Rankings Enterprise Top 100
- Smart Communications positioned as a Leader and Emerging Innovator in the SPARK Matrix: Enterprise Information Archiving, 2025 by QKS Group
- Smart Communications Recognized as a ‘Leader’ in Aspire’s First Interaction Experience Management Leaderboard
- Smart Communications Recognized as a ‘Luminary’ by Celent for its Advanced Technology and Breadth of Functionality
- Smart Communications Recognized in 2024 IDC FinTech Rankings Top 100 and Fast Track FinTech List
- Smart Communications Recognizes Exceptional Customers During SCALE Awards at INNOVATE APAC 2023 Conference
- Smart Communications Retains Leadership Position in 2025 SPARK Matrix for Customer Communication Management
- Smart Communications Showcases Agility in Action at Guidewire Connections 2024
- Smart Communications Simplifies Digital Archiving with Launch of SmartHUB™
- Smart Communications Study Exposes Wide Discrepancies Between Customer and Business Perceptions in Customer Experience
- Smart Communications to Sponsor Duck Creek Technologies’ Formation ’23 Event
- STUDY: 88% of Banks and Lenders See Crisis-Driven Uncertainty as Opportunity to Rebuild Customer Trust Through Digital Transformation
- Smart Communications Hosts INNOVATE APAC 2023: Conversations Without Limits
- Smart Communications Continues Exceptional Growth Trajectory in 2022 and Promotes Leadership to Scale Business
- Smart Communications Expands Technology Team with New CIO
- Smart Communications Recognized as a Leader in the G2 Winter 2023 Grid for CCM Software
- Smart Communications Named in 2022 InsurTech100 List of Innovative Tech Companies Transforming the Insurance Industry
- Guidewire Honors Smart Communications and Mountain West Farm Bureau with a 2022 Innovation Award
- ISLA Announces New Document Digitisation Working Group
- New Research from Smart Communications and OneSpan Details Key Trends in Embedded Lending and Customer Experience
- Smart Communications Changes the Game at Guidewire Connections 2022
- Smart Communications Presents Cloud Strategies for Insurers with AWS at Guidewire Connections 2022
- Smart Communications Hosts INNOVATE EMEA 2022: Conversations Without Limits
- Smart Communications Expands Integration with Duck Creek to Empower Insurers to Deliver Personalized Customer Experiences
- Smart Communications Named in Prestigious IDC Fintech Rankings
- Smart Communications Hosts INNOVATE APAC 2022: Conversations Without Limits
- Smart Communications Listed as 2022-23 Hot CX Solution Company for the Sixth Year in a Row
- Smart Communications Wins the 2022 Xplor International Technology of the Year Award
- Smart Communications Recognized as a Leader in SaaS Customer Communications Management by Aspire
- Smart Communications Broadens European Presence by Appointing Sales Director for DACH Region
- Smart Communications and Areteans Partner to Elevate Customer Conversations
- New Independent Research Shows Disjointed Experiences Cost Health Insurers Members and Money
- Smart Communications Honors Trailblazing Customers and Partners during the SCALE Awards at INNOVATE 2022 Conference
- Smart Communications Positioned as a Leader in the IDC MarketScape: Worldwide Cloud Customer Communications Management Applications 2022
- Smart Communications Identified as a Leader in The Aragon Research Globe™ for Workflow and Content Automation, 2022
- Smart Communications Named in 2022 WealthTech100 List of Innovative Tech Companies Transforming Banking and Wealth Management Industries
- Smart Communications Hosts INNOVATE 2022: Conversations Without Limits
- New Research from Smart Communications Details Key Trends in Insurance Customer Experience Including Hyper-personalization, Data and Customer Expectations
- Smart Communications and Duck Creek Announce Partnership at Formation ‘22
- Smart Communications and OneSpan Partner to Expand Value of Customer Conversations with Electronic Signature Integration
- Smart Communications CTO, Simon Tindal, Named One of The Top 25 Software CTOs of 2022
- Smart Communications Launches Next-Gen Interactive Client Reporting Solution for Wealth Management and Private Banking
- Smart Communications Study Reveals the Increasing Role Personalized, Omnichannel Conversations Play in Creating an Exceptional Customer Experience and Building
- Smart Communications and Guidewire Surpass 100 Mutual Customers
- Smart Communications to Showcase the Power of its Partnership with Guidewire at Connections 2021
- Smart Communications Expands European Presence by Appointing Sales Leader for Benelux and the Nordics
- Smart Communications Named a 2021 Hot CX Solution Company for the Fifth Year in a Row
- Smart Communications CEO, James Brown, Named One of The Top 50 SaaS CEOs of 2021
- Smart Communications Recognized as Overall Leader in Customer Communications Management by Aspire
- Smart Communications Completes Information Security Registered Assessors Program (IRAP) Assessment in Australia
- Smart Communications Adds Two-way Messaging and Orchestration Capabilities to its Customer Conversations Management Platform Using imiconnect
- Smart Communications Enters into Definitive Agreement to Acquire Assentis Technologies
- Smart Communications Earns Leader Ranking in The Aragon Research Globe for Workflow and Content Automation, 2020
- Smart Communications Accelerates Growth by Appointing Brian Wartes as Vice President of North American Sales
- Smart Communications is a 2020 Hot CX Solution Company for the Fourth Year in a Row
- Smart Communications Expands Marketing Leadership with Appointment of Samantha Couzens as Vice President of Global Demand Generation
- Smart Communications Unveils Solution to Accelerate PPP Loan Forgiveness Applications
- SmartIQ to Digitally Transform the Forms Process as Latest Addition to Smart Communications Customer Conversations Management Platform
- Smart Communications Named a Leader in Customer Communications Management by Aspire
- Smart Communications Adds Experienced Leader to Sales Team
- Smart Communications Named a Dominant Provider in Novarica’s Market Navigator for Document ECM/CCM Systems
- Smart Communications Named a Leader in the IDC MarketScape: Worldwide Customer Communications Management
- Smart Communications Expands APAC Leadership with Key Addition to Sales Team
- Smart Communications Named a Leader in The Aragon Research Tech Spectrum for Workflow and Content Automation, 2020
- Smart Communications to Showcase the Benefits of its Tight Integration with Guidewire at Connections 2019
- Smart Communications Announces Acquisition of Intelledox
- Smart Communications Joins Pega Independent Software Vendor Program and Adds Pega Platform Integration to its Conversation Cloud
- Smart Communications Named a Leader in Aspire’s Customer Communications Management Evaluation
- Smart Communications Adds Chief Customer Officer to Executive Team
- Smart Communications Delivers Pure Cloud Deployment to ANZ
- Smart Communications Launches Conversation Cloud Marketplace to Seamlessly Connect Customer Communications Management to the Greater CX Ecosystem
- Smart Communications Named a Hot Company in Customer Experience by Document Strategy
- Smart Communications Survey Reveals Enterprises Risk Losing Customers if They Don’t Communicate Effectively
- Smart Communications Named Among 20 Hottest Insurance Tech Companies
- Smart Communications Achieves Milestone Growth in First Half of 2018
- Smart Communications Named a Leader in Customer Communications Management by Aspire
- Smart Communications Names James Brown as Chief Executive Officer
- Smart Communications Named a Top 25 InsurTech Company by CIO Applications
- Smart Communications to Showcase Customer Conversations in the Cloud at Document Strategy Forum
- Smart Communications to Scale Support of its Solutions via the Amazon Web Services Infrastructure
- Smart Communications Latest Release Showcases Features Designed to Make Customer Conversations Smarter
- Smart Communications Deepens Commitment to APAC Region with Key Appointment to Sales Team
- SmartDX from Smart Communications to be Integrated into Delta Capita’s Structured Products Managed Services Offering
- Smart Communications Adds Chief Revenue Officer to Executive Team
- Smart Communications Previews Voice Assistant and Chatbot Integration at Key Industry Events
- Smart Communications Releases Findings of Three-Part Keypoint Intelligence – InfoTrends Report
- Smart Communications Presents Inaugural SCALE Awards
- Smart Communications Receives Celent’s XCelent Technology Award
- Smart Communications New Release Delivers Feature-Rich Innovations for Customer Communications
- Smart Communications and Casenet Partner to Turbo-Charge Conversations in Population Health Management
- Smart Communications and Lombard Risk Partner
- Smart Communications Named a 2017 ‘Hot Company in Customer Experience’
- Sapient Global Markets and Smart Communications Partner to Transform Client Interactions for Financial Institutions
- New Study on Customer Communications Management Reveals Significant ROI
- Smart Communications Appoints New CTO to Fuel Momentum
- Guidewire and Smart Communications Surpass 50 Joint Customers
- Smart Communications Launches as Independent Company Backed by Accel-KKR and Led by Existing Management
- Smart Communications Integrates Litmus for Enhanced Email Testing
- Smart Communications Announces Latest Software Release
- Smart Communications Appoints New Chief Financial Officer
- EVO Selects Smart Communications to Accelerate Enterprise Customer Communications
- Smart Communications recognized as a Leader in 2017 Gartner Customer Communications Management Software Magic Quadrant
- Smart Communications Announces Appointment of CMO to Support Rapid Growth Plans
- SmartDX to Serve Capital Markets Industry within Independent Smart Communications
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- About Us
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- Security & Trust
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- Digital Insurance for the Modern World: Combining Human Connections and Digital Document Processes
- Candidate and Applicant Privacy Notice
- The State of Digital Transformation in Healthcare
- Contracts and Agreements
- Interactive Client Reporting
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- Digital Enrollment and Onboarding for Health Insurance Plans
- Smart Communications to Deliver Pure Cloud Deployment to Europe via AWS
- Serving the Customer in the Digital Age
- The Future of Cloud: What’s Next For Your Organization’s SMARTER Conversations Strategy?
- Deliver SMARTER Customer Conversations in the Cloud
- Smart Communications Study: Customer Conversations in APAC
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- Assentis Akquisition – German Announcement
- The Aragon Research Globe™ for Workflow and Content Automation, 2022
- Forrester Report: Disjointed Experiences Cost Insurers Members and Money
- Smart Communications Study: Customer Conversations
- Corporate Responsibility
- Five Ways Forms are Ruining Customer Experience
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- IDC 2020 MarketScape Highlights
- IDC MarketScape: Worldwide Customer Communications Management 2020 Vendor Assessment
- Legacy Replacement Longform
- Pitney Bowes Replacement Longform
- Privacy Notice
- Statement About Our Response to COVID-19
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- Highlights of Smart Communications SC21 Release
- Partner Spotlight: Alegeus
- Smart Communications vs Legacy Document Generation
- External Privacy Policy
- An Exciting New Chapter
- 2019 CCM Trends
- CCM Replacement Longform
- 2019 CCM Predictions
- Smart Communications Privacy Shield
- Smart Communications Privacy Shield Notice
- File Sharing with Smart Communications
- Sitemap
- Products -2019
- Industry Solutions
- Smart Communications Continues to Scale the Conversation With Latest Product Release
- Smart Communications Privacy Preference Centre
- CCM Migration Consultation Request Confirmation Page
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- Contact Us Confirmation Page
- Innovate ’25 Partner Confirmation
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- Innovate Employee Confirmation
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- Innovate Sponsor Confirmation Page
- Innovate’24 Customer Confirmation Page
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- Innovate’24 Partner Confirmation Page
- Innovate’24 Sponsor Confirmation Page
- Innovate’25 Employee Confirmation
- Innovate’25 London Customer Confirmation Page
- Innovate’25 London Partner Confirmation
- Innovate’25 London Sponsor Confirmation Page
- Innovate’25 Sponsor Confirmation Page
- Innovate’25 Sydney Customer Confirmation Page
- Request a Demo Confirmation Page
- SmartCOMM Value Calculator Download Confirmation
- SmartIQ Value Calculator Download Confirmation
- Brexit and Contract Continuity
- Smart Communications vs. Legacy Document Generation
- The Future of Retail Banking Report
- 100% Focus on Next-Gen Customer Communications Management
- Smart Communications Academy
- Smart Communications Appoints New Vice-President of Global Alliances and Channels
- Chuck Fazio
- Compare Smart Communications to Your Legacy Platform
- Robin Moody
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- How to Streamline the Plan Buying, Enrollment, and Onboarding Experience
Platform & Products
Create and deliver personalized, compliant customer communications at scale.
Turn static forms into guided, conversational digital experiences.
Archive and retrieve communications securely with cloud-native speed.
Orchestrate real-time, compliant interactions across every channel.
Simplify and standardize trade and relationship documentation workflows.
Solutions
Create and deliver personalized, compliant customer communications at scale.
Turn static forms into guided, conversational digital experiences.
Archive and retrieve communications securely with cloud-native speed.
Orchestrate real-time, compliant interactions across every channel.
Simplify and standardize trade and relationship documentation workflows.
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